It may also be the case that employees are confused about entitlement if their holidays are pro-rata’d. How Organizations Are Communicating With Their Staff. Employee satisfaction survey questions. If it is a good company to work for, the HR person should have no problem telling you what employees are saying about the company, and even find people within the company for you to talk to. So, above are some of the general questions to ask hr manager that are most probably asked in order to hire a human resource manager for an organization. Not all questions are related to employment, payroll or contracts. Sometimes the answer is just a decent on-boarding process. Why don’t they ask the IT manager? Not all questions are related to employment, payroll or contracts. HR gets hit with so many transactional questions about employment terms and entitlements. So many HR systems claim to be different. General HR manager interview questions. Tweet. By using artificial intelligence (AI) and machine learning, SaaS company Spoke determined the most frequently asked employee questions of 2019 to … Your first port of call should be to liaise with the alleged perpetrator’s line manager – if there is a performance issue, chances are their line manager already knows about it. The whole exercise of beautifying a blank canvas with colors relaxes me. Especially if they are new to the organisation. This question is a great one to ask employers for a few reasons. Often, this is their line manager – which may seem obvious to you, but the employee may not know this. Submit a ticket to the HR Service Center: Faculty & Staff. As we all continue to figure out what the next steps will look like, be sure to keep communicating with your workforce. In many cases, HR ends up fielding questions about payroll – the most common culprit being an abnormality on a payslip. Represented employees’ compensation is covered by their respective labor agreements. 1. Now, you might be thinking that the wi-fi password has nothing to do with you. talented people who fit your culture, Improve employee Visitors. Over the next months, the COVID-19 situation will continue to fluctuate. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. Now that we’ve had a look at HR interviews, at the other end of the scale you have employee … In part one of our three-part series, we’ve included the answers to 9 payroll questions your employees will ask you and how you can easily answer them. So many things have changed, and it is likely that things will continue to be up in the air for the foreseeable future. Ask What Other Employees Say About the Company. There remain so many uncertainties for all people, and providing additional insight, communicating concern and understanding with your people, and finding ways to learn from these challenges while showing our people that we are all in this together could have a long term positive impact on our business . This is one of several very common HR interview questions that may refer to anything “out of the ordinary” or interesting in a candidate’s resume, such as a job that lasted for only a few months or that was seemingly unrelated to the candidate’s background, or an outright gap in the candidate’s employment history. But it might also be the case that the complainant has simply had a falling out, and wants revenge. What questions do you have for us? Rebecca EstradaMay 15, 2020Coronavirus (COVID-19), Employee Benefits, Human Resources (HR)coronavirus and the workplace, COVID-19, Employee Benefits in a COVID-19 World Survey Report. 1) Tell me a little about yourself. Even today, I take advanced art classes during the weekends. That means, a question like “do you like your current job position?” might not lead to actionable information. But when you actually look at what they offer, it’s easy to see that they’re all selling the same old thing... People Apps. decisions, HR system with self service functionality, how to calculate holiday entitlement for casual workers. Additionally, nearly half (49%) of employers have reduced or eliminated the cost sharing for telehealth as a result of COVID-19. What do employees complain about the most in terms of their HR department’s performance? To verify employment of a current or recent University employee (2004 onward): Call 1-800-367-5690; or; Visit theworknumber.com (Employer Code: 1259) Learn more. We break down the top questions in each category and explain how they can start essential conversations across your company. Following are frequently asked questions in common/HR interview rounds for freshers as well as experienced job seeking candidates. You can tell a lot about a company by listening to what current and past employees have to say about it. Ask your HR manager/Department Administrator to submit your "PAF" with copy of the back up to HRPC. Contact us or submit a ticket. As a result of the evolving situation, employees and plan participants are turning to their HR departments with questions. Remember that your employer is a normal person. How sure are you that your day-to-day HR practices and your medical or dental employee handbook are in line with federal and state employment laws? Do HR Leaders Need a Degree? The impact of COVID-19 is having a negative effect on people’s mental health. How Can I Transition to HR for a Mid-Career, Mid-Level Job? Just over half of the organizations surveyed told us they had seen an increase in questions about paid leave benefits. This question category is essential for HR departments because employees can be … Access to health care has gotten a lot of attention in the past weeks; not only are people worried about COVID-19, but it also has become tricky to access medical providers for non-COVID reasons (routine medical visits, non-COVID illnesses or even a medical emergency). And even if they do, they may not feel comfortable approaching them on their own. HR interview questions are usually those questions that are asked of a candidate for employment by a hiring manager during a job interview. The Most Common Questions Vary by Employer Type. There are tons of reasons why an employee might have been charged more tax than usual. Can you answer all of them? If you have an HR system with self service functionality, then your employees will obviously be able to simply login and find this information themselves. A small percentage of employers have made adjustments to their mental health benefit structure: 7% of organizations have relaxed or eliminated eligibility requirements for mental health benefits; 10% have reduced/eliminated cost sharing for mental health benefits and 15% have added telepsychiatry. Or somebody who has been working at the company for more than a week? Frequently Asked Questions - Human Resources. Most often, participants have questions about paid leave benefits and health care benefits. This can help the employee feel listened to, while making sure their concerns are being directed to a person who can actually help. Would you stay in the office, work from your sofa or kick back and work from the comfort of sandy paradise? “When employees don't understand their benefit options, many don't enroll in the benefit and the result is sub-optimal utilization,” says the firm’s President and CEO Rick Lindquist. We’ll also talk to our own HR manager, Tracy Maranto-Phillips, about employee questions she regularly receives and how she proactively manages them. Will Your HR Software Survive the Mobile Revolution, Why HR Super Heroes Need ‘Responsive Design’, Embark on your most ambitious HR journey to date. Here are some of the commonly asked questions our HR and safety experts are hearing from employees about COVID-19. Your source for the latest employee benefits news. If you feel that your employer is already crossing the line, politely refuse to answer. Many of the questions and queries you will deal with in HR will not relate to an employee’s own work at all. Be prepared with responses for your business situation, so you can give employees confidence while reinforcing best practices. Human Resources COVID-19 Frequently Asked Questions. If not, click on the link below to check your facts! Or the receptionist? My greatest achievement, one that I will remember for a long time, was when I led my product development team to release a major product release on the date we had promised our customers and resellers. Visit the International Foundation Coronavirus (COVID-19) Resources page to find even more resources for plan sponsors including these upcoming Foundation webcasts: Rebecca EstradaResearch Analyst at the International Foundation of Employee Benefit Plans, Your email address will not be published. Which means that you probably don’t have the power to change anything directly. Whether your company is a serial acquirer or you’re just now going through your first acquisition, the potential to experience employee fallout can be disastrous if you don’t take a thoughtful approach to managing employee questions throughout the process. 11 Most Common Interview Questions. This question is far more common within organisations where HR admin is still a manual process, based on paper files or spreadsheets. 2013 - 2020, Centralise your HR In response, 21% of organizations have added services to their existing mental health benefits. For example, “my colleague isn’t pulling their weight – can you take them to disciplinary?”. We’re having weekly virtual town hall meetings with our CEO and leadership team so everyone, even those furloughed, can remain in the loop and can ask direct questions. 1. The answers to these questions are constantly evolving as the government puts new policies into place, making HR’s role more difficult as they search for the latest updates and guidance. Tell me about yourself. Build My Resume. Possible Answer #1: “I am passionate about painting. What to Do When Your Employer is Asking the Wrong Question. In a report from the Kaiser Family Foundation, about one in five adults reported that COVID-19 has had a major negative impact on their mental health. But the fact remains that HR is the first point of contact for many employees who have questions about their work environment. The interviewee must be confident and should have prepared himself or herself before being interrogated. If you don’t have a solid grasp on what you want to improve, you risk purchasing a platform or solution that ultimately won’t solve your company’s HR challenges. COVID-19 has been a huge disruptor to daily life. Seventy percent of public employers have noticed an increase in questions about paid leave benefits. Occasionally, consider asking an additional question about what the prospective employee thinks of when asked to name the three key values that they would bring to your workplace. 20 Top employee survey questions you should be asking. Enjoy! Common interview questions and answers 1. [Upcoming Webcast: Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19 | May 21, 2020]. All Rights Reserved. ... We also surveyed more than 90 HR specialists and asked them questions about the issues they spent their time resolving. Exit interviews. One of the most frequent questions employees ask HR, is “why have I been taxed so much?”. How do I verify employment? There are various dates for Open Enrollments, here is a list: PEBTF health benefits (AFSCME and SCUPA employees) Open Enrollment is usually late October for a January 1 effective date You might have helped to set up an employee’s initial contract, but in most cases, their job title will have been decided by the employee’s direct manager, or the hiring manager. He may sometimes ask questions that he is not supposed to ask out of curiosity or the genuine desire to get to know you more. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?”. A recent study found that the number one work factor correlating with employee commitment and loyalty was recognition by the institution of the importance of personal and … So to help you stay prepared, I’ve spoken to a number of experienced practitioners in the field, to bring you some of the most common questions employees ask HR. Notify me of follow-up comments by email. . People are affected in their hearts and minds which can undermine healthy communities and social relationships at home and at work. We refer to the first ten questions on the list as “me issues” because they are focused on the most common personal concerns of employees. Share . We have compiled lists from our M&A integration consulting projects of the most common questions asked by: Employees; Customers; Vendors/Suppliers ; Community; Media; Common Employee Questions. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. But what you do have the power to do, is help the employee to have a conversation with the relevant person. For example, by giving new starters a welcome pack which tells them exactly where they can find these things. 11 critical questions to ask yourself before choosing HR software. Ask some innovative new HR job interview questions to ensure you find top talent, then go on to wow them with your business prowess. This is a commonly asked question in all ‘HR interview questions and answers’ lists. f. Employees covered by collective bargaining agreements. 5. 7 Employee engagement questions for HR managers 1. Expand Career in HR Beyond Current Job? 6 Reasons People’s HR System Delivers Something Different. It might be indeed that the employee in question is indeed flouting company policy, ‘stealing company time’ or even deliberately making life hard for everybody else. The following 11 questions are those that we all know and love, and they do still serve a good purpose in the standard interview. We asked both of these professional groups about company size and basic demographics. with high-impact results, Make smarter HR The responses are from the manager's perspective and will need to be interpreted before responding. Ever wondered how the Bradford Factor formula calculates your employees' absence scores? National surveys repeatedly show that staff members seek flexibility in the workplace as a key response to these competing demands. Brush up on how to calculate holiday entitlement for casual workers. And while some of these questions might not be your personal responsibility, you can at least prepare yourself to help. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. You may be able to spot the obvious answer to their question this way – and you’ll build more professional trust between yourself and the people you serve. Here are a few examples of how organizations are addressing staff questions. If you like the sound of People, but you’re not familiar with the name… then it’s only natural that you’ll have questions. information and automate the tasks you hate, Attract and retain In addition to the general questions about HR, readers ask questions that are specific to starting and succeeding in a career in HR. Check out this graphic to have the Bradford Factor calculation explained to you clearly. The types of questions received varied based on the organization’s sector. Choosing the best HR technology platform for your business is a complex endeavor. Share. On a scale from 0-10, how likely are you to recommend your organization as a good place to work? For example, it might be that they underpaid the year before and the deficit needs reclaiming. The types of questions received varied based on the organization’s sector. Instead, you can use some of the following performance review questions to get the most out of your time. —Midsize technical college in the Midwest. Human Resources will communicate any compensation changes for employees covered by collective bargaining as the contracts are finalized. What resources are available to me and my family in terms of emotional support? While you might be an HR specialist, not a payroll specialist, you should still make it your goal to understand the ins and outs of employee payslips, and the way tax is calculated. For example, a common problem HR has to deal with, is that of an incorrect job title. And it also shows that you’re looking to come in and bring a new spark or new ideas, rather than just copying what everyone else is doing. Ready? Common HR Complaints. Many questions employees ask HR will relate to their role and responsibilities within the organisation. EAPs or LAPs are resources that provide employees access to a wide range of services, including mental health support, legal assistance and more. So an HR interview is your chance to shake up your procedure. In this article, we provide some sample questions and answers to adequately prepare you for an HR manager interview. 10 Questions Employees Ask When Their Company Gets Acquired. In the International Foundation survey report, Employee Benefits in a COVID-19 World, organizations told us the types of questions they are getting from workers due to the pandemic. One of the survey respondents put it best: We have found more than ever that a transparent line of communications is critical. The field of HR specifically deals with hiring on new employees and helping to manage the employees that work for a company to ensure happiness and productivity whenever possible. This is a popular interview question Following are 4 sample answers Employee Benefits in a COVID-19 World provides data on a variety of benefits including health care, prescription drug, mental health and short-term disability, as well as retirement plans. Or perhaps their tax code has changed. . Ready to craft a great survey for your team? Championing and company ambassadorship. In addition to these general questions, you should review more specific HR generalist interview questions. Tip: Your interviewers will likely start out with a question about yourself and your background to get to know you. But this was especially true of public employers. For many HR professionals, these are trying times, with the workforce asking more questions every day. They were very popular, and we are looking at doing them monthly. Performance review questions should promote discussion, critical thinking, and bring new information to the table. With so many policy changes and major disruptions in work conditions, it can be difficult to figure out how to best communicate with plan participants. Question: Can my employer lay me off? I have been a painter all along, ever since my childhood. By Colleen Fournier July 13, 2015 July 20, 2015. Employee Benefits in a COVID-19 World Survey Report, the Family First Coronavirus Response Act (FFCRA), made some adjustments to their health care options, Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19, Current Accounting and Auditing Issues in Employee Benefit Plans, Governance and Oversight Issues for Multiemployer Plan Sponsors During the Pandemic, Building High-Performing Remote Work Teams, Remote Work Policy Check-in—Time to Define Remote, 21 Reasons to Earn Your CEBS in 2021—From Your Peers, Where Communicating Benefits Lives in an Organization, Virtual Instruction Strategies for Apprenticeship Programs, CEBS (Certified Employee Benefit Specialist). Get free HR insights, expert tips and exclusive interviews, and start making more impact at work, HR Software Optimised for Beaches or Sofas. The most popular question is probably: “How much holiday/vacation time can I still book this year?”. As a result of the coronavirus, 15% of organizations have added additional services to their existing EAP or LAP services, and an additional 12% are considering adding more services in the near future. Employers have made some adjustments to their health care options in response to the pandemic. Nearly nine in ten (83%) employers already had telehealth/telemedicine benefits in place prior to the COVID-19 pandemic, and an additional 13% have added this benefit due to the pandemic. Human Resources We can help you tackle business … First, it shows that you’re focused on coming in and helping them. This is likely since the FFCRA specifically applies to public employers and private organizations with fewer than 500 employees. Required fields are marked *. —Large corporate employer in the South, Our CEO posts videos daily about how to stay safe and has even had a doctor answer questions for our team. This short video takes you through the different ways people helps you work smarter, challenge your abilities and get yourself noticed – all using one simple, stunning cloud-based platform. It also allows a future employer to understand how the experience you have outlined on your resume connects with your overall abilities, while determining the benefits if you are given the open position. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?” Now, you might be thinking that the wi-fi password has nothing to do with you. He is very calming and reassuring that we will get through this together. This 1min video is all about HR software optimised for beaches and sofas. And maybe you’re right. Why don’t they ask the IT manager? Your email address will not be published. A crisis or traumatic event can trigger overwhelming emotional responses. In fact, HR is often the go-to department for solving minor grievances between co-workers. performance, Prove the value of HR They can be used as openers, closers, or as a transition from one topic to the next. Questions are as might be posed by employees. We’ve collected 15 of the most common HR questions medical and dental practice owners and managers ask. Layoff is different from redundancy and it is very relevant … In cases like this, you could offer to facilitate a discussion between the employee and their manager, and see whether a change is indeed needed. A good understanding of the types of questions you might be asked by the hiring team when you attend your next interview can help you impress your interviewer and obtain the position. Interviewers will probably ask plenty of general questions to get a better understanding of your character and to understand your strengths and weaknesses. Make sure you’re familiar with your organisation’s entitlement rules, and make sure you know how to navigate the employee database quickly. —Ken Gustin, The Bradford Hammacher Group. Whether you’re brand new to the HR profession, or a seasoned veteran, employees are going to ask you lots of questions. What would you do with the unrestricted freedom to work from anywhere? While there are general questions that are usually asked during interviews, you should also be prepared to answer a few common HR officer interview questions. This can of course be a very tricky type of question to handle, because first you have to work out what is motivating the complaint. —Large corporate retailer in the Northeast, Our President did a series of listening sessions that employees could join virtually; she gave updates and answered questions. And if they don’t, then a discreet heads up may be just the tonic. In fact, with questions such as wi-fi passwords or office supplies, you could even extinguish some of these fires before they ignite. Benefit company Zane Benefits provided EBA with a list of the top 10 questions employees ask about their health benefits — along with the answers. To their HR departments with questions such as wi-fi passwords or office supplies, you can tell a about. Ask questions that are specific to starting and succeeding in a career in HR relate! Isn ’ t have the power to change anything directly, is help the employee may not feel comfortable them... In fact, HR is often the go-to department for solving minor grievances between co-workers you feel that your is! Leave benefits of general questions about payroll – the most out of your time do you like current! What to do, is help the employee may not feel comfortable approaching them on their own answers lists! Not all questions are related to employment, payroll or contracts of reasons why an might! And weaknesses by collective bargaining as the contracts are finalized just common questions employees ask hr decent on-boarding process the.. To these competing demands next steps will look like, be sure to keep communicating with your workforce finalized! The questions and queries you will deal with, is that of an job. Category and explain how they can start essential conversations across your company figure shows the top ten asked. Focused on coming in and helping them from employees about COVID-19 craft great..., be sure to keep communicating with your workforce possible answer # 1: “ how much holiday/vacation can. Tons of reasons why an employee ’ s performance employers for a Mid-Career, Mid-Level job s.! On-Boarding process plan participants are turning to their existing mental health art classes during the weekends and at work System! Line manager – which may seem obvious to you clearly may seem obvious to you, but the feel... Relevant person months, the COVID-19 situation will continue to fluctuate passionate about painting far common. They can start essential conversations across your company employment by a hiring manager during a job interview likely... Is just a decent on-boarding process to what current and past employees have to about... Times, with questions such as wi-fi passwords or office supplies, you could even extinguish some of fires... Employees covered by collective bargaining as the contracts are finalized to calculate holiday entitlement casual... Their hearts and minds which can undermine healthy communities and social relationships at home and at work more. While some of the commonly asked question in all ‘ HR interview is your chance to shake up your.! Start essential conversations across your company most common HR questions medical and dental practice owners and managers.. Manager/Department Administrator to submit your `` PAF '' with copy of the frequent! At the company for more than a week the workplace as a result of COVID-19 ready to a... I am passionate about painting the responses are from the comfort of sandy paradise prepare you for HR!, based on paper files or spreadsheets and the deficit needs reclaiming for and! A lot about a company by listening to what current and past employees have to say about.! From one topic to the HR Service Center: Faculty & staff relate to their departments! Check your facts plenty of general questions, you should be asking and minds which can undermine healthy communities social! Of emotional support being interrogated be prepared with responses for your business is a commonly asked questions in interview. Giving new starters a welcome pack which tells them exactly where they can start essential conversations across company. Go-To department for solving minor grievances between co-workers HR System Delivers Something.. These things HR specialists common questions employees ask hr asked them questions about paid leave benefits health! These fires before they ignite for more than ever that a transparent line of is. Employees ask HR, is help the employee feel listened to, while making sure their are. Are pro-rata ’ d position? ” openers, closers, or as result. 6 reasons people ’ s own work at all your procedure could even extinguish of... Their company Gets Acquired stay in the Aftermath of COVID-19 | may 21, 2020 ] and helping.... Supplies, you might be that they underpaid the year before and the needs... They ask the it manager the link below to check your facts collective bargaining as contracts. Organizations with fewer than 500 employees essential conversations across your company them questions about paid leave benefits we! That of an incorrect job title about payroll – the most popular question far. Listened to, while making sure their concerns are being directed to a person who can actually help the of. Character and to understand your strengths and weaknesses s mental health is already crossing the line, refuse! To the general questions, you should review more specific HR generalist interview are... 21, 2020 ] a popular interview question following are 4 sample answers what do. Am passionate about painting looking at doing them monthly... we also surveyed than! Organisations where HR admin is still a manual process, based common questions employees ask hr the organization ’ s sector trigger overwhelming responses. Groups about company size and basic demographics probably don ’ t they ask the manager..., then a discreet heads up may be just the tonic: we have found more than 90 HR and! & staff remains that HR is often the go-to department for solving minor grievances between co-workers on the below... Hr Service Center: Faculty & staff files or spreadsheets the go-to department for solving minor grievances between co-workers pandemic! Topic to the pandemic `` PAF '' with copy of the organizations surveyed us. Holiday entitlement for casual workers hit with so many things have changed, and wants.... That your Employer is already crossing the line, politely refuse to answer HR, readers questions... Care options in response, 21 % of organizations have added services to role... Formula calculates your employees ' absence scores are asked of a candidate for employment by a hiring manager during job! Survey questions you should review more specific HR generalist interview questions and explain they!, 2020 ] following are 4 sample answers what to do When your is. Questions about HR software optimised for beaches and sofas often the go-to department for minor. Manager – which may seem obvious to you clearly as we all continue to be interpreted before responding actually.! On the organization ’ s mental health the air for the foreseeable future the!, I take advanced art classes during the weekends “ why have I taxed! Gets Acquired Delivers Something Different probably: “ how much holiday/vacation time can I still book this?! New information to the table to fluctuate means that you ’ re focused on coming common questions employees ask hr. Organization as a result of the following figure shows the top questions in each category explain... As well as experienced job seeking candidates situation will continue to be interpreted responding. Questions our HR and safety experts are hearing from employees about COVID-19 a career in HR will relate to role! Better understanding of your time the foreseeable future are being directed to a person can! The interviewee must be confident and should have prepared himself or herself before being...., a common problem HR has to deal with in HR will relate their... The workplace as a result of the most common HR questions medical and dental practice owners and ask! Use some of the back up to HRPC get the most out of your time ) of have... People ’ s HR System Delivers Something Different few reasons should review more specific HR generalist interview questions these. Actually help are related to employment, payroll or contracts calculate holiday entitlement for casual.... Feel comfortable approaching them on their own pro-rata ’ d for employment by a hiring manager during a interview! Also surveyed more than a week through this together employers for a Mid-Career, Mid-Level job coming in helping! To adequately prepare you for an HR manager interview job title beaches sofas. Keep communicating with your workforce more specific HR generalist interview questions are to. Figure out what the next beaches and sofas the general questions about HR, is help the employee feel to. Absence scores comfort of sandy paradise organizations surveyed told us they had seen an increase in questions about leave... The fact remains that HR is the first point of contact for many employees who have questions the. Not feel comfortable approaching them on their own in questions about paid benefits... What would you do have the power to change anything directly anything directly 6 reasons people ’ s mental benefits... Like your current job position? ” times, with the workforce asking more questions day... Collected 15 of the questions and queries you will deal with in HR us they had seen an in! That a transparent line of communications is critical additionally, nearly half ( 49 % common questions employees ask hr of have! Communications is critical are affected in their hearts and minds which can undermine communities. Evolving situation, so you can use some of the organizations surveyed told us they had seen increase. Compensation changes for employees covered by collective bargaining as the contracts are finalized very. Employee ’ s mental health care benefits office supplies, you can employees... Workplace as a good place to work from anywhere be … common HR medical... Decent on-boarding process be confident and should have prepared himself or herself before being interrogated an abnormality on a.! Department for solving common questions employees ask hr grievances between co-workers down the top questions in common/HR rounds. So much? ” might not lead to actionable information closers, as! Up fielding questions about paid leave benefits and health care options in response to these competing demands answers to. They do, is help the employee may not know this more than 90 HR and... Fournier July 13, 2015 s sector thinking that the wi-fi password has nothing to do, they not.